Saturday, January 30, 2010

Blackberry Service

Ever use a Blackberry for you PDA? If so you may know the crazy way you have to go about setting up an email account on the device. For ATT customers you need to navigate to this website:
Blackberry Internet Service
You will need to create an account and then register your PDA with the service.

If you ever lose you account information, like I did, the forgot password or pin reset part of their website does not work. You can enter whatever you like and it will tell you a text has been sent to you Blackberry. You will need to click the “Require Assistance” link just to find the following phone number you will need to call.

I ended up spending 35 minutes on hold and another 10 minutes talking to a serviced representative to get my account reset so I could add another email account to my Blackberry.

Also, just for your knowledge, you can have 10 email accounts on you Blackberry. So if you are weird like I am you can load up your Gmail, Yahoo, Hot Mail and whatever email account you may have onto your PDA.

Good luck and don’t forget you account information, otherwise be prepared to hang onto to hold for awhile.

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